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Quick Tips
- Use Viber Help / Contact Support in-app or on help.viber.com
- No public general CS phone published
- Account recovery flows are in-app
How to Reach Viber Customer Care
- 1Call the helpline — Dial the number above.
- 2Visit the official website — Go to www.viber.com for online complaint registration, FAQs, and self-service options.
- 3Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Viber Issues
Users commonly contact Viber customer care for these issues:
App not loading
Messages won't send
Can't log in
Calls not connecting
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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