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Quick Tips
- Support request form / walk-in — no published CS phone or email
- Use the SIMBA app for plan and billing self-serve
- Have your SIMBA account number ready for tickets
How to Reach Simba Customer Care
- 1Call the helpline — Dial the number above.
- 2Visit the official website — Go to simba.sg for online complaint registration, FAQs, and self-service options.
- 3Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Simba Issues
Users commonly contact Simba customer care for these issues:
Network gone completely
Data not working
Can't make calls
Bill payment / top-up failing
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Is Simba down right now?
Check live status, report issues & see if others are affected