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Quick Tips
- Call 1-877-SEPHORA (1-877-737-4672) for US/Canada
- Live chat available on Sephora Contact Us during hours
- UK Sephora uses care@sephora.co.uk on sephora.co.uk — separate market
How to Reach Sephora Customer Care
- 1Call the helpline — Dial 1-877-737-4672 (toll-free, no charges apply). Available US/CA phone Mon-Fri 5am-9pm PT; Sat-Sun 6am-9pm PT.
- 2Visit the official website — Go to www.sephora.com for online complaint registration, FAQs, and self-service options.
- 3Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Sephora Issues
Users commonly contact Sephora customer care for these issues:
Website not loading
Can't log in
Checkout not working
Search not working
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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