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Quick Tips
- Email contact@proton.me or use the support form
- No general public phone for individual plans
- Have your Proton username ready
How to Reach Proton Mail Customer Care
- 1Call the helpline — Dial the number above.
- 2Email support — Write to contact@proton.me. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to proton.me for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Proton Mail Issues
Users commonly contact Proton Mail customer care for these issues:
Service down
Dashboard not loading
Can't log in
Getting errors
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Is Proton Mail down right now?
Check live status, report issues & see if others are affected