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Quick Tips
- Restart the NOW TV app or device if streaming is not working
- Check your internet connection speed — NOW TV requires at least 2.5 Mbps
- Have your NOW TV account email ready when contacting support
How to Reach NOW TV Customer Care
- 1Call the helpline — Dial 0800 013 8555 (toll-free, no charges apply). Available 8:00 AM - 11:00 PM (daily).
- 2Email support — Write to customerservices@nowtv.com. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.nowtv.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common NOW TV Issues
Users commonly contact NOW TV customer care for these issues:
Internet down
Can't log in
Very slow speeds
Bill payment failing
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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