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Quick Tips
- Call 0008009190542 for India-specific support
- Email support@nium.com for customer and payment support
- For platform/developer queries: customer.success@nium.com
- For Nium Checkout: checkout.support@nium.com
- Nium India is regulated by RBI (Reg: FED.CO.APRD/2200/18.07.003/2017-18)
How to Reach Nium Payments Customer Care
- 1Call the helpline — Dial 0008009190542 (toll-free, no charges apply). Available Mon-Fri, 10 AM - 7 PM.
- 2Email support — Write to support@nium.com. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.nium.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Nium Payments Issues
Users commonly contact Nium Payments customer care for these issues:
Payments failing for customers
Dashboard not loading
Integration errors
API not responding
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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