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Quick Tips
- Results announced at 3 PM daily
- Check results on official website
- Prizes above ₹5000 taxed at source
- Claim prizes within 30 days
How to Reach Kerala State Lottery Customer Care
- 1Call the helpline — Dial 1800-425-4725 (toll-free, no charges apply). Available Mon-Sat: 10:00 AM - 5:00 PM.
- 2Visit the official website — Go to www.keralalotteries.com for online complaint registration, FAQs, and self-service options.
- 3Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Kerala State Lottery Issues
Users commonly contact Kerala State Lottery customer care for these issues:
Results page not loading
Can't buy ticket
Website down
Payment not going through
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Last reviewed on 1 February 2026
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