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Quick Tips
- Email support@juspay.in — always include merchantId/username in subject
- Call toll-free 1800-202-1998 for payment aggregator queries
- For UPI integration support: upi.integration@juspay.in
- For reconciliation: reconops@juspay.in
- Nodal Officer: nodal.officer@juspay.in (+91 9606864998)
How to Reach Juspay Customer Care
- 1Call the helpline — Dial 1800-202-1998 (toll-free, no charges apply). Available Mon-Fri, 10 AM - 7 PM.
- 2Email support — Write to support@juspay.in. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to juspay.in for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Juspay Issues
Users commonly contact Juspay customer care for these issues:
Payments failing for customers
Dashboard not loading
Integration errors
API not responding
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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