Want your brand on this page?Advertise with us
Quick Tips
- Email support@gopuff.com or use in-app chat (Account → Help)
- Have your order number ready
- Claims for missing/incorrect items have short time windows
How to Reach Gopuff Customer Care
- 1Call the helpline — Dial 1-855-400-7833 (toll-free, no charges apply).
- 2Email support — Write to support@gopuff.com. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.gopuff.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Gopuff Issues
Users commonly contact Gopuff customer care for these issues:
Website not loading
Can't place order
Can't log in
Payment not going through
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Is Gopuff down right now?
Check live status, report issues & see if others are affected