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Quick Tips
- Call 080-44132967 for customer support during business hours
- Email care@dotandkey.com for order cancellations, product queries, and complaints
- Alternate contact: 8447704734 with IVR for shipment, order, product, and other queries
- WhatsApp support at 96749-90212 for quick assistance
- Orders can only be cancelled before shipping — email care@dotandkey.com promptly
How to Reach Dot And Key Customer Care
- 1Call the helpline — Dial 080-44132967. Available Mon-Fri 10AM-6:30PM, Sat 10AM-5PM.
- 2Email support — Write to care@dotandkey.com. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.dotandkey.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Dot And Key Issues
Users commonly contact Dot And Key customer care for these issues:
Can't place order
Payment failing
Exchange request not working
Return not submitting
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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