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Canada Revenue Agency Helpline & Customer Care

Contact Information

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Quick Tips

  • Individuals / My Account: 1-800-959-8281
  • No public CS email — use My Account secure messaging
  • Have your SIN and tax year ready

How to Reach Canada Revenue Agency Customer Care

  1. 1
    Call the helpline — Dial 1-800-959-8281 (toll-free, no charges apply).
  2. 2
    Visit the official website — Go to www.canada.ca/en/revenue-agency.html for online complaint registration, FAQs, and self-service options.
  3. 3
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Canada Revenue Agency Issues

Users commonly contact Canada Revenue Agency customer care for these issues:

Portal not loading
Can't log in
Application not submitting
Login verification failing

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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