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Quick Tips
- Call 022-26564000 for head office inquiries
- Email otherenquiries@chalethotels.com for general queries
- For business development, email businessdevelopment@chalethotels.com
- Contact individual hotel brands (Marriott, etc.) for room reservations
- For investor queries, email investorrelations@chalethotels.com
How to Reach Chalet Hotels Customer Care
- 1Call the helpline — Dial 022-26564000.
- 2Email support — Write to otherenquiries@chalethotels.com. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to chalethotels.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Chalet Hotels Issues
Users commonly contact Chalet Hotels customer care for these issues:
Booking not going through
Can't cancel or modify
Payment failing
Search not loading
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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