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Carwale Helpline & Customer Care

Contact Information

Verified

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Support Hours

Mon-Sat 10AM-7PM

Support Email

contact@carwale.com

Official Website

https://www.carwale.com
Send a complaint directly to Carwale support.
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Quick Tips

  • carwale — CarWale
  • Call 022-6739 8888 for customer support
  • For new car buying queries, call 022-4135 7346
  • Email contact@carwale.com for general inquiries
  • For dealer inquiries: ncd@carwale.com (new), ucd@carwale.com (used), es@carwale.com (enterprise)

How to Reach Carwale Customer Care

  1. 1
    Call the helpline — Dial 022-6739 8888. Available Mon-Sat 10AM-7PM.
  2. 2
    Email support — Write to contact@carwale.com. Include your registered details and issue description for faster resolution.
  3. 3
    Visit the official website — Go to www.carwale.com for online complaint registration, FAQs, and self-service options.
  4. 4
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Carwale Issues

Users commonly contact Carwale customer care for these issues:

Can't place order
Checkout not working
Payment failing
Tracking not loading

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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