Carvana logo

Carvana Helpline & Customer Care

Contact Information

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Support Hours

Mon-Sat: 9:00 AM - 6:00 PM

Official Website

https://carvana.com
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Quick Tips

  • Contact Carvana for vehicle purchase and delivery queries
  • Use the app to track your vehicle delivery status
  • Check the 7-day return policy details on their website

How to Reach Carvana Customer Care

  1. 1
    Call the helpline — Dial 1-800-333-4554. Available Mon-Sat: 9:00 AM - 6:00 PM.
  2. 2
    Visit the official website — Go to carvana.com for online complaint registration, FAQs, and self-service options.
  3. 3
    Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.

Common Carvana Issues

Users commonly contact Carvana customer care for these issues:

Website not loading
Can't log in
App not working
Booking failing

Experiencing an issue? Report it on the status page to alert other users.

Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.

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