Want your brand on this page?Advertise with us
Quick Tips
- Email support@billdesk.com for general payment queries
- Use pgsupport@billdesk.com for payment gateway-specific issues
- For Bharat Connect (BBPS) queries, email bbpssupport@billdesk.com
- Escalate unresolved issues to Nodal Officer: nodal@billdesk.com or 8657415040
- BillDesk processes payments — contact the original merchant for order issues
How to Reach Billdesk Customer Care
- 1Call the helpline — Dial 022-4092-0200. Available 24/7 (payment processing).
- 2Email support — Write to support@billdesk.com. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.billdesk.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Billdesk Issues
Users commonly contact Billdesk customer care for these issues:
Payment failing
Money deducted, not credited
Wallet won't load
KYC not completing
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Is Billdesk down right now?
Check live status, report issues & see if others are affected