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Quick Tips
- Call 1300 487 577 or email support@betashares.com.au
- Overseas: +61 2 9290 6888
- Have your investor details ready
How to Reach Betashares Customer Care
- 1Call the helpline — Dial 1300 487 577.
- 2Email support — Write to support@betashares.com.au. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.betashares.com.au for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Betashares Issues
Users commonly contact Betashares customer care for these issues:
App not loading
Can't log in
Payment failing
Service down
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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