Want your brand on this page?Advertise with us
Quick Tips
- US toll-free: 1-866-919-0081
- Complaints email: servicioavianca@avianca.com
- Have your booking code ready
How to Reach Avianca Customer Care
- 1Call the helpline — Dial 1-866-919-0081 (toll-free, no charges apply).
- 2Email support — Write to servicioavianca@avianca.com. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.avianca.com for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common Avianca Issues
Users commonly contact Avianca customer care for these issues:
App not loading
Booking failing
Payment failing
Can't log in
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
Is Avianca down right now?
Check live status, report issues & see if others are affected