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Quick Tips
- US Customer Care: 1-800-982-9337
- Use site chat (agent hours listed on adidas.com/us/help)
- No public general CS email — contact form/chat/phone
How to Reach adidas Customer Care
- 1Call the helpline — Dial 1-800-982-9337 (toll-free, no charges apply). Available US 5:00am-8:00pm PT Mon-Sun.
- 2Visit the official website — Go to www.adidas.com for online complaint registration, FAQs, and self-service options.
- 3Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common adidas Issues
Users commonly contact adidas customer care for these issues:
Website not loading
Can't log in
Checkout not working
Search not working
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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