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Quick Tips
- General/claims: 13 22 44
- Customer Relations/complaints: idr@aami.com.au
- Have your policy number ready
How to Reach AAMI Customer Care
- 1Call the helpline — Dial 13 22 44.
- 2Email support — Write to idr@aami.com.au. Include your registered details and issue description for faster resolution.
- 3Visit the official website — Go to www.aami.com.au for online complaint registration, FAQs, and self-service options.
- 4Escalate if unresolved — If your issue is not resolved within the expected timeframe, ask for a complaint reference number and escalate to the grievance redressal cell.
Common AAMI Issues
Users commonly contact AAMI customer care for these issues:
Website not loading
Can't log in
Claim not submitting
Premium payment failing
Experiencing an issue? Report it on the status page to alert other users.
Related Helplines
Disclaimer: Helpline numbers and contact details are subject to change. Always verify the latest information from the official website.
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